All Systems Operational

Uptime over the past 90 days. View historical uptime.
Reconnect Manager Application Operational
90 days ago
99.95 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Management Portal Login Form Operational
90 days ago
100.0 % uptime
Today
Central Infrastructure Operational
90 days ago
100.0 % uptime
Today
Primary Application Servers (Virginia) Operational
90 days ago
100.0 % uptime
Today
Primary Load Balancers (Virginia) Operational
90 days ago
100.0 % uptime
Today
Primary Database Server (Virginia) Operational
90 days ago
100.0 % uptime
Today
Backup Load Balancers (California) Operational
90 days ago
100.0 % uptime
Today
Backup Application Servers (California) Operational
90 days ago
100.0 % uptime
Today
Outbound Email Servers Operational
90 days ago
100.0 % uptime
Today
Backup Database Server (California) Operational
90 days ago
100.0 % uptime
Today
Call In System Operational
90 days ago
100.0 % uptime
Today
Call In System Operational
90 days ago
100.0 % uptime
Today
Underlying Communications API Operational
90 days ago
100.0 % uptime
Today
Underlying Call Network Operational
90 days ago
100.0 % uptime
Today
Underlying Communications Processing System Operational
90 days ago
100.0 % uptime
Today
Underlying PSTN Operational
90 days ago
100.0 % uptime
Today
Incoming Call Name Recording System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Phone Calls Received ?
Fetching
App Check-ins
Fetching
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Third-Party Outage impacting several functions
Resolved - The third party provider has announced that this incident has been resolved; we do see Reconnect behaving as expected. There may be residual affects of this outage and we continue to monitor our systems. Thank you for your communication and patience during this disruption.
Oct 20, 15:56 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 15:51 EDT
Monitoring - Third party hosting critical functions of Manager is experiencing issues starting early morning October 20, 2025 (starting around 4amET). We are monitoring the status of this third party and the Reconnect features that have delayed or blocked functionality.
Oct 20, 12:55 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

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